FREQUENTLY ASKED QUESTIONS

What is „The Collectible“?

The Collectible is a collector’s box that combines emotional collecting, exclusive experiences and unique personalities. The high-quality box handmade in Germany contains a special trading card, emotionally charged memorabilia, and the opportunity for exclusive experiences with the personality.

Yes, an Ultimate Dropz account is required to purchase our products.

There are two ways to create an Ultimate Dropz account: You can register during the checkout process, or create an account beforehand by clicking the sign up button on the top right of our homepage.

Yes, everyone can participate. Important: Please take into account possible time differences (in order not to miss any deadlines) and possibly higher shipping costs.

You can buy 2 boxes per order.

The goods will be shipped via DHL.

The current payment options are PayPal, Sofort Überweisung, credit card and Amazon Pay. You choose your preferred payment method in the process of creating your Ultimate Dropz account.

Shipping within Europe is free of charge. For all shipping areas outside Europe, the shipping costs are added to the price of the box. 

Shipping within Europe is free of charge. For all shipping areas outside Europe, the shipping costs are added to the price of the box. 

This product is made to order and to the highest quality standards. It will be sent to you after the sales period with a shipping time of 6 weeks. The Xavi Hernández Collectors Box will be shipped at the end of October.

The chances vary depending on the print run of the boxes. For the Xavi Hernández Collectors Box you have a 13% chance to win a Meet & Greet with Xavi.

If you have any questions, problems or comments, please contact us via the support button on our homepage – here you will quickly find help.

If you have any questions, problems or comments, please contact us via the support button on our homepage – here you will quickly find help. Alternatively via contact@ultimatedropz.com

The statutory right of withdrawal of 14 days applies. The period begins from the time you have received the goods in full.

Yes, you have to pay for the return of the goods, unless they were defective or damaged.

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